Refund & Cancellation Policy

NeverBlast is sold as a one-time purchase covering a dedicated deployment and three months of included support. This policy explains how refunds and cancellations are handled.

1. Before deployment

If you request a cancellation before your dedicated deployment has been set up, you are eligible for a full refund.

2. After deployment

Because each deployment involves dedicated setup work, refund requests made after deployment is complete are evaluated on a case-by-case basis. Contact us as soon as possible if something isn't working as expected — we would rather fix it than part ways.

3. Included support period

Three months of support are included from the date of purchase. This covers help with configuration, bug fixes, and general usage questions related to your deployment.

4. Renewal and ongoing costs

Any renewal, hosting, or ongoing support fees beyond the included period will be communicated clearly before they apply.

5. How to request a refund or cancellation

Contact us directly with your order details, and we will respond promptly.

This page is a general template and is not a substitute for legal advice. We recommend having it reviewed by a qualified lawyer before relying on it.